Refund Policy

1. 14-day refund window

You may request a full refund within 14 days of payment. After 14 days, purchases are not refundable.

2. What we cannot refund

We cannot refund:

• Purchases requested more than 14 days after payment
• Free Draft usage (there is no charge)

3. Failed, duplicate, or incorrect charges

If you were charged twice, charged after a failed payment, or charged the wrong amount, contact us with the payment ID or order reference. We will refund the erroneous charge in full after we confirm it with Razorpay or Dodo Payments.

4. How to request a refund

Email us at support@vowinvites.com with:

• The email on your Vow Invites account
• Approximate date and amount of the payment
• Razorpay / Dodo payment ID if you have it

5. How refunds are paid

Approved refunds go back to the original payment method. Bank or UPI timelines vary; most refunds complete within 5–10 business days after we approve them. International cards may take longer depending on the issuing bank.

When we refund a purchase, we remove the corresponding Pro slot(s) from your account so they cannot be applied after the refund.

6. Cancellations

Because Pro slots are digital and delivered to your account immediately after payment, there is no separate “cancel order” step after checkout succeeds. If you bought in error, use the 14-day process above.

7. Contact

Questions about this policy or a specific payment: support@vowinvites.com.

See also our Terms of Service and Privacy Policy.